FAQs

We are based in Wallington on the London/Surrey border and cover London, Surrey and Kent. You can see the full list of areas on our Where We Work page. If you are unsure whether we cover your area, please get in touch and we will let you know.

Every job is priced individually based on the volume of items, the type of property and ease of access. You can view our general guide on the prices page, or send us photos and we will give you an accurate quote within a few hours. Most standard clearances start from a few hundred pounds.

The quickest way is to send us photos via WhatsApp using the button on this page, or via email at [email protected]. We can usually turn around a quote within a few hours. For larger or more complex jobs such as hoarded properties or commercial clearances, we may need to visit the property first.

Most clearances are completed in a single day. Larger properties, hoarded homes or jobs requiring a two-stage clearance can take longer. Once we have seen photos or visited the property, we will give you a clear timeline before booking.

Our aim is to reuse and rehome as much as possible. Good-condition furniture, clothing and household goods go to local charities or resale. Items that cannot be donated are recycled. Whatever cannot be reused or recycled is taken to a licensed waste facility and disposed of legally. Read more about our reuse and recycle scheme.

The only items we cannot take are biological waste, radioactive materials and asbestos. If asbestos or certain hazardous materials are found during a full clearance, we can arrange specialist third-party removal. For guidance on paint, batteries and household chemicals, read our household waste disposal guide.

Yes. Our teams have the tools and experience to dismantle anything that cannot be removed in one piece, including large wardrobes, beds and fitted units. Where possible we prefer to keep items intact so they can be reused.

Yes. We regularly carry out two-stage clearances. Stage one removes the junk and clutter while leaving key furniture to dress the property for viewings. Stage two takes place once the sale completes and we clear whatever remains.

Yes. We work closely with estate agents and probate solicitors and can deal directly with them to arrange access, quotes and clearance dates. We also offer a free key collection service, so you do not need to travel to the property yourself.

Yes. Our teams always finish each job with a thorough sweep and hoover where required. We can remove carpets and underlay if needed, and we also offer a dedicated cleaning service for properties going on the market or reaching end of tenancy.

Yes, we operate seven days a week. Weekend slots can book up quickly, so we recommend contacting us as early as possible if you need a Saturday or Sunday clearance.

Yes. Probate clearances are a significant part of what we do. We understand the sensitivities involved and work carefully to ensure nothing of value or sentimental importance is removed without agreement. Find out more about our probate house clearance service.

A contents valuation identifies and values any goods and chattels in a property for the purposes of an estate. This can include antiques, art, jewellery, furniture, motor vehicles, collectables, fine wines, stamps and vintage items. We base valuations on current open market prices and can provide a written report within 48 hours of visiting. Find out more about our probate valuation service.

Yes. We can guide you from the initial valuation through to sale, advising on the best route to achieve a good price, whether that is auction, specialist dealer or direct sale. Get in touch to discuss your requirements.

Yes. We regularly work with customers based at the other end of the country and with international clients. We can liaise with any third party to arrange access and can accept keys posted to our Wallington office. Contact us to discuss your situation.

Yes. We hold full public liability insurance, copies of which are available on request. We are a licensed waste carrier registered with the Environment Agency. Our licence number is CBDU176999, which you can verify on the Environment Agency website.

Yes. A waste transfer note is available on request and gives you a legal record of how the waste from your property was handled and disposed of. This is often required for probate or commercial clearances.

We have hundreds of verified reviews. You can read them on Reviews.co.uk, on our Google Business profile, and via Checkatrade, where we are listed as a trusted trader.

Yes. We handle jobs of all sizes, from a single item removed in Central London to a full estate clearance. There is no minimum job size. If you need a few items collected, our rubbish clearance service may be the right fit.

In most cases we work out cheaper than a skip. A standard builder’s skip costs a similar amount but has less capacity than any of our vehicles. Skips placed on the road also require a council permit and still need to be loaded by hand. Our service includes labour, requires no permit, and concentrates on reuse and recycling, which is better for the environment and better for your pocket.

We are not licensed to transport hazardous materials, but we can point you in the right direction. Our household waste disposal guide explains how to safely dispose of paint, batteries and chemicals through your local Household Waste Recycling Centre or council collection scheme.

Yes. We offer end-of-tenancy style cleans and pre-sale cleans, leaving the property ready for estate agent photography and viewings. This can be arranged as part of a clearance or as a standalone service. Contact us for more details.

Our fleet includes Mercedes Sprinter Luton vans, Mercedes Sprinter panel vans and Ford Transit high-sided tipper vans. We select the right vehicle or combination of vehicles for each job based on the volume and type of items to be cleared.

You can call us on 020 8050 5832, email [email protected], or use the form on our contact page. Our hours are Monday to Friday 8.30am to 6pm and Saturday to Sunday 8.30am to 4pm.